Tuesday, April 10, 2012

Call Center Skills Test Questions & Answers

Elance, oDesk, Guru, Freelancer Job Call Center Skills Test Questions & Answers 2012

Question
Fill in the blanks with correct option.

A cup of stagnant water may ______ millions of micro-organisms.

a) contains
b) be contains
c) contain
d) have been containing


Question
What is Average Wait Time in an outbound telecalling process?

a) The time taken to make a sale.
b) The time taken by a telecalling executive to log in.
c) The time between two outbound calls.
d) None of the above



Question:
A $50 product is being sold at a discount of $20. What is the percentage discount?

a) 60%
b) 20 %
c) 40%
d) None of the above

Question:
I am 4 times the age of my younger brother who is 3 years old. What will be my age after 10 years?

a) 52
b) 86
c) 22
d) Cannot be determined




More questions & answers added everyday! Stay tuned.




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